Privacy notice

Who is responsible

Pinnacle Premier Bank is responsible for the personal data described here. Contact us at support@crm.pinnaclepremierb.com.

What we collect

The details you give us (name, email, phone, company, job title, language, time zone and preferences), records of your orders, cases and messages, and technical details of your sign-ins (time, IP address and device).

Why we use it

To provide the services you asked for, to keep your account secure, to meet our legal obligations and, only where you agreed, to send you marketing on the channels you chose.

Your choices

You can change your contact preferences and marketing consent at any time after you sign in, or by writing to us. You can ask for a copy of your data, ask us to correct it, or ask us to delete it where the law allows.

How long we keep it

For as long as you have an account, then for the periods the law requires for records such as invoices.

Sharing

We share data only with providers that help us run the service (for example email and text message delivery) and where the law requires.